When you're ready to pay, or your trial is ending, choose a plan on the Billing page. Payment is handled by Stripe, a secure card payment service, so CompleteVantage never sees your card number.
Before you start:
- You need the owner role.
- Your account must use online billing. If you don't see Choose a plan, your organization is billed another way. Contact whoever set up your account.
Choose a plan
- At the bottom of the menu, select Billing.
- Under Choose a plan, compare the plans and their price per screen.
- Select Choose on the plan you want, for example Choose Standard.
- You're taken to a secure checkout page. Enter your card and billing details and confirm.
- You come back to Billing with the message "Thanks. Your plan shows here as soon as Stripe confirms it, usually within a minute."
Refresh the page after a minute to see your new Status and Plan.
If you change your mind at checkout, go back. You'll see "Checkout was canceled. Nothing was charged."
Troubleshooting
The Choose button is greyed out. That plan isn't ready to sell yet. Choose another, or contact support.
"No plans are available yet." Plans haven't been set up for your server. Contact whoever provides your CompleteVantage account.
My status still says No plan. Payment confirmation can take a minute. Refresh the page. If it's still not there after 10 minutes, contact support with the time you paid.