How can we help?

Browse by topic

• Getting started

  What CompleteVantage is, the ideas behind it, and how to get your first screen running.

  • What CompleteVantage is and how it works
  • Quick start: your first screen in 10 minutes
  • Key concepts
  • Roles and permissions

  All 5 articles in getting started

• Screens and devices

  Choose hardware, install the app, pair screens, organize them into groups and keep them running.

  • Choosing hardware
  • Install the Android app
  • Pair a screen
  • Use a web browser as a player

  All 18 articles in screens and devices

• Media

  Upload images, video, PDFs and presentations, and add web pages, dashboards, YouTube videos and HTML to show on your screens.

  • Upload images, video and documents
  • Supported formats and limits
  • Show PowerPoint and PDF files
  • Show web pages and live dashboards

  All 10 articles in media

• Playlists

  Rotate images, videos, documents, dashboards and layouts on a screen in the order and timing you choose.

  • Create a playlist
  • Order items and set durations
  • Choose transitions and shuffle
  • Set dates for playlist items

  All 5 articles in playlists

• Layouts and templates

  Design what your screens show. Start from a template in your brand, split the screen into zones and add widgets like clocks, weather and tickers.

  • Browse the template library
  • Use a template
  • Create a blank layout
  • Layout designer basics

  All 19 articles in layouts and templates

• Brand kit

  Set your logo, colours and fonts once, and every template and layout that uses them follows along on every screen.

  • Set up your brand and logos
  • Choose your brand colours
  • Choose your brand fonts

• Calendars and room boards

  Connect Outlook, Microsoft 365 or Google calendars and show meeting room boards and agendas of upcoming events on your screens.

  • Add a calendar
  • Get the iCal link from Outlook or Microsoft 365
  • Get the iCal link from Google Calendar
  • Show a meeting room board

  All 7 articles in calendars and room boards

• Scheduling

  Show different content at set times and days, on all screens, a group or one screen.

  • Create a schedule
  • Date ranges and priority
  • What plays when
  • Schedules and timezones

  All 5 articles in scheduling

• Broadcasts

  Take over screens straight away with an urgent message or content, then hand them back.

  • Send a broadcast
  • Broadcast a video, layout or playlist
  • End a broadcast early
  • Broadcasts and approvals

• Team and approvals

  Add people, choose what they can do, review editors' changes before they reach screens, and see who changed what.

  • Add people to your organization
  • Change a role or remove someone
  • Sign in for the first time
  • Reset someone's password

  All 8 articles in team and approvals

• Reports and alerts

  See what your screens actually played, export proof of play, and get told by email, Teams, Slack or webhook when a screen needs attention.

  • See what your screens played
  • Export proof of play to a spreadsheet
  • Set up alerts
  • Send alerts by email

  All 7 articles in reports and alerts

• Account and billing

  Getting your account, trials and plans, paying for screens, signing in, your profile and your organization's settings.

  • Sign up and start your free trial
  • Plans and limits
  • Choose a plan
  • Manage billing and invoices

  All 9 articles in account and billing

• Partners and resellers

  Resell CompleteVantage under your own name, logo, colour and web address, and look after all your clients' screens from one sign-in.

  • How the partner program works
  • Branding and custom domains
  • Manage your clients

• Troubleshooting and FAQ

  Fixes for the most common problems with screens, content, web pages and schedules, and answers to the questions people ask most.

  • Common problems and fixes
  • Why is my screen showing this?
  • A web page or dashboard won't show
  • My changes aren't showing on screens

  All 5 articles in troubleshooting and faq